Yes, it is enough to print out an electronic ticket that is sent to your email after online purchase or show it on your mobile device. e-tickets are not delivered and cannot be replaced with physical tickets.
Tickets can be purchased at Ibraimova 115/1, "Asyl-Tash" Business Center, 13th floor.
The delivery service is carried out from the moment the event goes on sale and no later than 5 days before the start of the event within the city of Bishkek within 4-5 working days, except Saturday and Sunday. The delivery service is paid and amounts to 200 SOM.If the event is cancelled or does not take place, the payment for the delivery service is non-refundable.
Tickets for children's events must be purchased from the age of 3. Information about age restrictions can be found on the event page.
Children under 6 years of age are not allowed to attend events intended for adults. Children over 6 years old are allowed on a separate ticket only accompanied by adults.
No, the "Promo code" section is filled in only when the organizers offer a certain discount on their event. "Promo code" must be provided by the organizers of the event or iTicket.KG.
Registering your information allows us to provide you with information about tickets, as well as ticket availability and updates to any of your orders.
Depending on the event, physical tickets can be recovered in case of loss or theft by paying a 15% fine of the ticket price. E-tickets can be re-downloaded from your online account. Please note that exposure to water, dirt, heat or sunlight may damage your ticket. If any part of the ticket is damaged, you may be denied admission to the venue.
Please choose your tickets carefully. Payment will be processed immediately after order confirmation. If you return or exchange a ticket 48 hours or earlier before the start of the event, 30% of the ticket price will be deducted. 48 hours or less before the start of the event, the ticket cannot be refunded or exchanged. Resale of tickets is prohibited and may result in ticket cancellation.
If the event is postponed or the venue is changed, you can find out about the validity of your tickets for a new time or a new venue by contacting our call center.
If you are not satisfied with the new date or place, you can return the tickets and receive a full refund within 14 days from the date of notification of the postponement of the event, if more than 14 days have passed, 30% of the ticket price will be charged according to the rules of "Refund and exchange of tickets". The ticket cannot be refunded or exchanged 48 hours or less before the start of the event.
If the event is cancelled, a full refund will be made upon your request.
Yes, you can. Tickets can be purchased anywhere and anytime online through our iTicket.KG website or mobile app.
The audience must have a valid ticket with them Ticket holders under the age of 16 can only attend the session accompanied by an adult (18+) with a separate ticket and a valid ID.